Q: Why join Individuel Cloud?

A: You gain credits and enjoy discounts benefits and gifts of the best and most effective products available

The combination of advanced technologies, quality cosmetic formulas and exceptional service, bring our company to be a unique company on all levels.

Joining is free

Q: How to i earn credit coins?

Each purchase gives you 10% credits from the total purchase to redeem on your next purchase.

Q: Where do I see how many credit coins I have in my account?

A: Go to REDDEM DESCOUNT button on your app and view how many coins you have to your credit.

Q: How do I redeem my credit coins in one of Individuel locations?

A: Upon purchase, you go to REDDEM DESCOUNT button and scan QR of your location.

Q: How do I redeem my credit coins when I make a purchase through Individuel online Website?

A: Upon purchase, you redeem point at check-out cart.

Q: How much each credit point is worth?

A: 1 credit point worth 1 US$.

Q: How the ‘REFER A FRIEND GET REWARDED’ work?

A: You can log into this system – sign in and send the link you receive to your friends.

For every purchase done through this link you will receive 10% credit coins from their purchase towards you next purchase.

Q: I forgot my password. What do I do?

You can recover a password at any time by clicking on “I forgot my password” on the login page.

After clicking on “I forgot my password”, enter the email address with which you registered to INDIVIDUEL CLOUD APP.

Q: Can I connect from Individuel APP directly to Individuel online store?

A: YES! Please click the ONLINE STORE button and it will direct you to the online store.

Q: How do I connect to the online store?

A: You can register and connect to the site via Facebook or via an email address and password.

If you have previously registered for The Individuel CLOUD app, you can connect with the same login information or vice versa.

Q: How will I NOT MISS out on your offers and benefits?

A: Through GET NEW OFFER page.

Offers are available for products / devices / treatments and are changing from time to time.

It is recommended to join us for updates on promotions and benefits at the FOOTER of www.inviduelcosmetics.com Website in JOIN OUR COMMUNITY